JAN offers several ways to obtain confidential, personalized assistance:

• By Phone: From 9 a.m. to 6 p.m. ET, customers can call JAN toll-free to speak with a workplace accommodation expert at 1-800-526-7234 or 1-877-781-9403 (TTY).
• Via the Web: AskJAN.org offers more than 300 disability-specific publications, as well as the Searchable Online Accommodation Resource (SOAR), which enables users to explore accommodation options for different disabilities and workplace settings.
• On Demand: JAN’s online service provides customers with individualized e-mail responses to questions about accommodations and the ADA.
• Through Social Networks: JAN connects with users through a variety of social media platforms, from Facebook and LinkedIn, to Twitter, blogs, and Second Life.
• Through In-Person Trainings: JAN delivers training workshops at events sponsored by corporations, organizations, and Federal, state, and local governments.